Details Hotline

Please note the following points:

  • Our hotline is available Monday - Friday from 8:00 to 17:00.
    Calls outside these hours can only be handled in exceptional cases.

  • By mail and fax we are available around the clock.
    Inquiries via this channel are processed immediately during the day or the next morning and answered promptly.

  • Understandably, our hotline only supports software that our company sells itself.
    Questions about other programs may be answered, but are not included in the hotline support.

  • The hotline is intended to help you quickly in exceptional situations. It cannot be used as a substitute for familiarization with the programs. In this context, please refer to our support, training and workshop offers or ask for individual advice on your problem.